NoX Pro is now my preferred NO product

Matt,

I received the package from our last interaction. I know things got hectic with your supplier. Good lookin' out on the headphone attachments, they are super useful. NoX Pro is now my preferred NO product, so it was a good thing I tried it out. I've placed a auto ship order for the Daytime formula and think it's great as usual. Thank you for making things right.

V/R,
Adam Pastor

From: contact@stemulitefitnessformula.com
Subject: Re: Order 4862
Date: Sun, 6 Jan 2013 10:07:47 -0800
To: soldiernamexxxxxx@msn.com

Hello Adam,

So Sorry that we have missed you. I have looked into it and your product was in fact never sent. We will ship you out one set Stemulite for Men Day Only AND one bottle NOx Pro 90 first thing Monday morning.

Again so sorry for losing track of your request. Please be kind enough to verify proper shipping address.

Thank You Adam and please feel free to call if you wish.

Matthew Wagner
StemuliteFitnessFormula.com
541-997-6100

On Jan 5, 2013, at 12:15 PM, Adam Pastor wrote:

Happy New Year Matt,

As with any New Year there is a new chance to make things right from 2012, like my order of Stemulite Daytime Only (2 bottles) instead of NoX Pro. I've been pushed aside again. I never received any shipment. Why can't you send out what you promised? I work dude,

clearly I don't have time to stay on top of everything, but I'd still like to get what I paid for. I haven't written a review, but this is fantastic ammo.

~Adam Pastor

From: contact@stemulitefitnessformula.com
Subject: Re: Order 4862
Date: Fri, 19 Oct 2012 20:17:51 -0700
To: soldiernamexxxxxx@msn.com

Hello Adam,

No worries Brother, we are so upset with our suppliers that we feel the same way. I will tell you what we will do for you. I will honor your request and we will send out two bottles of Stemulite Fitness Formula for Men, daytime only and when the NOx Pro comes in, and I am told that will be next week, (I have heard this before) but when it does come in we will ship out to you one bottle of the NEW NOx Pro for FREE!

We value you as a customer and want to apologize for the delay in delivery. We pride ourselves on premium customer service here and hope this arrangement will make you happy.

As always, please feel free to call us at any time. Your Stemulite Fitness Formula for Men, daytime only bottles will ship on Monday!

Matthew Wagner
StemuliteFitnessFormula.com
541-997-6100

On Oct 19, 2012, at 5:18 PM, Adam Pastor wrote:

Matt,

Ok, I'm cooled down now. I am sorry for jumping, but I've had to battle with online purchases and the fallout that is simple to fix. I have an easy way to solve this quickly.

I was unaware that NOx Pro was out of stock. If I would have known, I would have ordered something else. Even now, the website claims that it's in stock. Maybe I did not see it and if that was the case, that is my fault.

I want to change the NOx Pro and receive Stemulite Daytime Only (2 bottles)

The price is the same and hopefully it won't cause an issue. Please let me know if this is an acceptable.

I thoroughly believe in Stemulites product. It's some of the safest, most efficient, and effective supplement I have ever taken. The supplement game is not new to me. I've tried out many products since 2001. It's phenomenal because you can stack it with anything and there are no negatives to suffer. Because of that strong like of your product, is why I was so ballistic about not getting any reply.

Thank you for getting back to me. I apologize too.

~Adam Pastor

From: contact@stemulitefitnessformula.com
Subject: Re: Order 4862
Date: Fri, 19 Oct 2012 00:10:27 -0700
To: soldierxxxxxxx@msn.com

Adam,

I am so sorry for the delay in response and delivery of the NOx Pro product that you have ordered and payed good money for. I am again sorry to report to you that the Nox Pro is still not in stock but should be here by the end of next week.

We can refund at your request or replace with Stemulite Fitness Formula for Men if you wish. Again we are so sorry for the inconvenience and want to thank you so much for your patience.

Matthew Wagner
StemuliteFitnessFormula.com
541-997-6100

On Oct 18, 2012, at 8:11 PM, Adam Pastor wrote:

Still waiting, no reply. I appreciate the quick response. Is this Stemulite's way of showing me that I was harsh in my e-mail?

It's ok not to reply. This will just give me more proof for my Better Business Bureau report. Keep playing, it won't end well for your reputation as a company.

~Adam Pastor

P.S. Your up to 2 days so far, let's see if we can go not replying to an e-mail for a week. I know you can do it ;)

From: soldiernamexxxxxxx@msn.com
To: contact@stemulitefitnessformula.com
Subject: Order 4862
Date: Tue, 16 Oct 2012 01:44:12 +0000

Order #:
I have not received the NOxPro Caps. Look up the weight of the package sent via USPS. It was not inside the package I received. What are you guys doing? Is this how you plan to keep customers? I've sent an e-mail, probably to the wrong address. Nonetheless, I haven't received any type of feedback. You guys need to get your heads out of your fourth point and fix my order (see below).

If you decide to read this far into the e-mail. Please feel free to call my work phone 571-557-0671 if you need to speak to me. Otherwise, fix my order and send me what I have legitimately paid for, but did not receive because someone made a "mistake" at your warehouse.

What is most bothersome about this is how easy it is to read and pack the appropriate items listed on the order. My advice, find someone who is mentally capable and coherent at their job packing orders.

Hurry Up,
Adam Pastor

4862
Order Date: 09/23/2012 - 20:08
Shipping Method: USPS
Products Subtotal: $99.90
USPS: $0.00
------
Total for this Order: $99.90

Products on order:
1 x Stemulite For Men - Build Strength - Free Shipping - $49.95
SKU: 9492280799

1 x Stemulite NOx Pro - 60 Veg Caps - Free Shipping - $49.95
SKU: 5601665002